SHIPPING POLICY
Most orders are shipped via USPS within 3-8 business days of your order. Please allow 3-10 business days
for delivery from shipping date. We make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time. To ensure that you receive your order when you need it, please plan
accordingly. During the holidays, please place your order at least three weeks prior to ensure timely
delivery.
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Deliveries to residential addresses typically do not require a signature, however, in the event that one is
required and no one is available to sign, a note will be left noting the attempted delivery. If the package is unable to be delivered for any reason, it will be returned to Misty Candle Co
Once your order has been shipped, you will receive an email informing you of your package being
shipped. If you need assistance with your order, please email us at mistycandleco@gmail.com
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Misty Candle Co reserves the right to change this policy at any time. Please check back from time to
time to note any changes.
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RETURN POLICY
All sales are final. If you have an issue with your product, please contact us at mistycandleco@gmail.com for troubleshooting help. If we can not resolve your issue, you will receive a replacement candle which will be shipped with your following purchase from mistycandleco.com or receive a partial refund. If the candle is purchased from a retail location, a replacement candle can be chosen from that same location.
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PAYMENT METHOD
Payment is due at the time the order is placed. We accept payment via PayPal.
SPECIAL ORDER INQUIRIES
For information and questions about custom labels, or custom orders please contact us at mistycandleco@gmail.com
WHOLESALE INQUIRIES
For information and questions about wholesale or interest in stocking our candles in your retail location, please contact us at mistycandleco@gmail.com